First Person Experience - Local Shopper

• A local inner city resident is one of the thousands of inner-city residents who don't own a car
• She is able to ride the monorail from the valley to the CBD and decides to buy some new clothes at a couple of stores in the centre. 
• After buying a couple of garments at more than one retailer, she decides to buy some groceries on her way out.
• While making her purchases she had the retailers send her garments down to customer pickup where they will be stored until she is ready to collect them and head home.

 

• At the supermarket, a phone app (supplied by the supermarket chain) is used to scan the QR codes of the items she wants.
• The items are automatically charged to her bank account, before the supermarket staff prepare her grocery order and transport it down to the pickup area

• On her way out of the centre, she collects her purchases from pickup, and heads to the nearest pod platform.

• A pod is charging and waiting at a berth. The destination is entered via the touch screen kiosk and the glass doors open
• A "close door" button is pressed inside the pod after entering and sitting, which signals the pod to close up and reverse out of the berth before driving out.